Frequently Asked Questions (FAQ)

🔹 General FAQ​

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Q1: What services does Different Shades of Life With Mati Lio provide?

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A: Different Shades of Life With Mati Lio offers study abroad guidance, academic writing services, academic coaching and mentorship, fact-checked immigration and relocation insights, faith and motivational resources, health and wellness tips, and community support initiatives.

 

Q2: Are your services paid or free, and are they delivered online or in person?

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A: Most of my services are offered online. Paid services, such as study abroad support and academic writing assistance, are delivered entirely online. Free mentorship and community resources are also available online, with the exception of free essentials, which require in-person pickup.

 

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🔹 Study Abroad Guidance

 

Q3: How can academic mentorship help me with study abroad applications?

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A: Academic mentorship provides expert guidance on crafting strong Statements of Purpose (SOPs), admission essays, and scholarship applications. It helps students in life sciences and social sciences present their strengths clearly and meet international admission standards. Want to learn more? Explore my Study Abroad Coaching packages, including detailed pricing.

 

Q4: Do you guarantee admission or scholarships?

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A: No, admission and scholarships depend on universities and funding bodies. However, coaching improves your chances by strengthening your applications and academic documents.

 

Q5: What documents do I need to get started with study abroad support?

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A: Commonly required documents include academic transcripts, CV/resume, Statement of Purpose drafts, and details about target schools and programs.

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🔹 Academic Writing Coaching

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Q6: Do you write assignments, essays, theses, or other types of research papers for students?

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A: No. Assignments are not written on behalf of students. Instead, personalized coaching, editing, and feedback are provided to help students meet academic standards, sharpen clarity, and grow academic confidence. Explore my Academic Writing Coaching packages and pricing.

 

Q7: What academic fields do you specialize in?

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A: Support is available across various disciplines, with a strong focus on life sciences and social sciences.

 

Q8: What types of academic writing services are available?

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A: Services include free mentorship and paid coaching, review, and feedback for Statement of Purpose (SOP), personal statements, research proposals, academic essays/assignments, manuscript review for journals, presentation preparation guidance, among other supports.

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🔹 Travels & Relocation Insights​

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Q9: Do you provide official immigration consulting services?

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A: I provide fact-checked immigration news, updates, and general information to help prospective immigrants stay informed and make well-informed decisions. This information is also meant to keep residents of the relevant countries up to date. Official immigration advice should only come from licensed immigration consultants or lawyers.

 

Q10: How do you ensure immigration and relocation updates are accurate?

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A: All updates are fact-checked against trusted government websites, educational institutions, and reputable news sources.

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🔹 Faith & Inspiration

 

Q11: What kind of faith-based content do you provide?

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A: Original devotionals, motivational reflections, and inspirational quotes are shared to help readers find strength, purpose, and encouragement in everyday life.

 

Q12: Is the faith and motivation section limited to one religion?

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A: The faith section draws on Christian perspectives while focusing on universal values like hope, resilience, and inspiration that apply across life experiences.

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🔹 Health & Wellness

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Q13: What type of health and wellness tips do you provide?

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A: Practical wellness advice, lifestyle habits, and fact-based health tips are shared to help readers live healthier and more balanced lives.

 

Q14: Are health tips medically certified?

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A: No. Content is educational and lifestyle-based. For medical concerns, readers are advised to consult healthcare professionals.

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🔹 Giving Back & Community Support Initiative

 

Q15: What community support initiatives are included?

 

A:The platform provides mentorship, motivational resources, and support networks for immigrants students, and professionals. Free essentials such as women's clothing, food items, clothing and other items for babies are available. Make a request any of the available items through the contact form.

 

Q16: Can I collaborate or contribute to community support projects

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A: Yes. Opportunities are available for partnerships, volunteering, and knowledge-sharing initiatives.

 

 

🔹 Website & Access

 

Q17: Is the content free to access?

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A:Yes. Blog posts, devotionals, health tips, and community insights are free to access. Paid services include study abroad support and academic writing mentorship.

 

Q18: How do I get in touch for personalized support?

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A: Contact options are available via the website’s contact page for inquiries related to coaching, mentorship, collaborations, among others.

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🔹 Payments, Refunds & Policies

 

Q19: How do I book a service?

 

A: Booking for both the free 30-minute consultation and the free first consultation for any available service can be done online through my Booking page. Paid consultations and service packages are also booked online via the same Booking page.

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Q20: What payment methods do you accept?

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A: Payments can be made securely using major credit and debit cards, PayPal, Google Pay, and Apple Pay. All transactions are processed through trusted payment gateways to ensure safety and reliability.

 

Q21: Do you offer flexible payment plans?

 

A: Yes. Flexible payment plans are available for Study Abroad and Academic Writing services. However, please note that work will only commence after payment has been completed in full or after the agreed payment arrangement is confirmed.

 

Q22: What is your refund policy?

 

A: Refunds are not provided once study abroad guidance, writing coaching, or consultation services have begun. If a payment was made in error by the client, a refund will be processed excluding any bank or administrative charges. However, if a service could not be delivered due to reasons on my end, a full refund, including all charges, will be issued.

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Q23: How do I know my online payment is secure?

 

A: All payments are processed through encrypted and verified payment platforms, ensuring that your credit card, debit card, PayPal, Google Pay, or Apple Pay details remain safe and confidential.

 

Q24: What is your refund policy if I miss a scheduled consultation?

 

A: Refunds are not provided for missed consultations without prior notice. If you inform me at least 24 hours before your scheduled session, the consultation can be rescheduled at no extra cost. Missed appointments without timely notice are considered non-refundable.

 

Q25: Can I reschedule a consultation if something comes up?

 

A: Yes. Consultations can be rescheduled at no extra cost if at least 24 hours’ notice is given. Rescheduling requests made less than 24 hours before the appointment may not be guaranteed, depending on availability.

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Start with confidence!

Book a free 30-minutes consultation today!

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